Terms of Service
Terms of Service
Last Updated: October 19, 2025
1. Acceptance of Terms
By accessing or using Grandus (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
2. Description of Service
Grandus is a health monitoring application that collects and analyzes biometric data from your Fitbit device, including heart rate and skin temperature measurements. The Service provides consumer health insights, trend analysis, and personalized reports.
3. Fitbit Integration
3.1 Authorization
To use our Service, you must authorize us to access specific data from your Fitbit account. By granting this authorization, you permit us to collect:
Heart rate data
Skin temperature data
Other data necessary for the Service to function
3.2 Fitbit Terms
Your use of Fitbit devices and services is also governed by Fitbit's Terms of Service. You are responsible for complying with Fitbit's terms.
3.3 Revocation
You may revoke our access to your Fitbit data at any time by disconnecting your account in the app settings or through your Fitbit account settings. Revoking access will terminate your use of the Service.
4. User Accounts
4.1 Account Creation
You must provide accurate, current, and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.
4.2 Account Responsibility
You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use.
4.3 Eligibility
You must be at least 18 years old to use the Service. If you are between 13 and 18, you must have parental consent.
5. User Responsibilities
You agree to:
Provide accurate information
Use the Service only for lawful purposes
Not attempt to gain unauthorized access to our systems
Not interfere with or disrupt the Service
Not use the Service to harm others or violate their rights
Comply with all applicable laws and regulations
6. Health Data and Medical Disclaimer
6.1 Not Medical Advice
IMPORTANT: The Service is for informational purposes only and does not provide medical advice, diagnosis, or treatment. The insights and data provided should not replace professional medical advice.
6.2 No Medical Relationship
Use of the Service does not create a doctor-patient or healthcare provider relationship.
6.3 Emergency Situations
The Service is not intended for use in emergency situations. If you have a medical emergency, call emergency services immediately.
6.4 Consult Healthcare Providers
Always consult with qualified healthcare professionals before making any medical decisions based on data from the Service.
7. Data Use and Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our collection and use of your data as described in the Privacy Policy.
8. Intellectual Property
8.1 Our Property
The Service, including all content, features, and functionality, is owned by Grandus and is protected by copyright, trademark, and other intellectual property laws.
8.2 Your Data
You retain ownership of your health data. By using the Service, you grant us a limited license to use your data to provide the Service and as described in our Privacy Policy.
8.3 Feedback
If you provide feedback or suggestions about the Service, we may use that feedback without any obligation to you.
9. Service Modifications and Availability
9.1 Changes to Service
We reserve the right to modify, suspend, or discontinue the Service at any time, with or without notice.
9.2 No Guarantee of Availability
We do not guarantee that the Service will be available at all times or error-free. We are not liable for any downtime or service interruptions.
11. Termination
11.1 By You
You may terminate your account at any time by emailing aks@guardanthealth.com.
11.2 By Us
We may suspend or terminate your access to the Service at any time for violations of these Terms or for any other reason, with or without notice.
11.3 Effect of Termination
Upon termination, your right to use the Service ceases immediately. We will delete your data in accordance with our Privacy Policy.
12. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT:
The Service will meet your requirements
The Service will be uninterrupted, timely, or error-free
The results obtained from the Service will be accurate or reliable
Any errors in the Service will be corrected
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, [YOUR COMPANY NAME] SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:
Your use or inability to use the Service
Any unauthorized access to or use of your data
Any interruption or cessation of the Service
Any bugs, viruses, or other harmful code
Any errors or omissions in any content
Any health outcomes or decisions based on the Service
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY, OR $100, WHICHEVER IS GREATER.
14. Indemnification
You agree to indemnify, defend, and hold harmless Grandus, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of the Service or violation of these Terms.
15. Governing Law and Dispute Resolution
15.1 Governing Law
These Terms are governed by the laws of the United States, without regard to conflict of law principles.
15.2 Dispute Resolution
Arbitration: Any dispute arising from these Terms shall be resolved through binding arbitration in San Francisco.
16. General Provisions
16.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Grandus regarding the Service.
16.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.
16.3 Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver.
16.4 Assignment
You may not assign or transfer these Terms. We may assign our rights and obligations without restriction.
16.5 Changes to Terms
We may modify these Terms at any time. Material changes will be notified via email. Your continued use of the Service after changes constitutes acceptance.
17. Contact Information
For questions about these Terms, contact us:
Grandus Health
Email: aks@grandushealth.com
Address: 149 New Montgomery St 4th Floor, San Francisco, CA 94105
Phone: 4157187114