Privacy Policy
Privacy Policy - Grandus
Last Updated: October 19, 2025
Introduction
Grandus ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application that integrates with Fitbit services.
Information We Collect
Information from Fitbit
With your explicit consent, we collect the following data from your Fitbit account:
Heart Rate Data: Real-time and historical heart rate measurements
Skin Temperature Data: Skin temperature variations recorded by your Fitbit device
Profile Information: Basic account information such as your name and Fitbit user ID
Information You Provide
We may also collect:
Account registration information (email address, name)
Communications with our support team
Feedback and survey responses
Automatically Collected Information
Device information (browser type, operating system)
Usage data (how you interact with our application)
IP address and general location data
How We Use Your Information
We use the collected information to:
Provide our monitoring and analysis services
Generate insights and reports based on your biometric data
Improve our application and develop new features
Communicate with you about your account and our services
Comply with legal obligations
Data Sharing and Disclosure
We do not sell your personal data. We may share your information only in the following circumstances:
With Your Consent: When you explicitly authorize us to share your data
Service Providers: With trusted third-party vendors who assist in operating our application (all vendors are bound by confidentiality agreements)
Legal Requirements: When required by law, court order, or governmental authority
Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified)
Aggregated Data: We may share anonymized, aggregated data that cannot identify you personally
Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication requirements
Secure data storage practices
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your Fitbit data for as long as your account is active. You may request deletion of your data at any time by contacting us at aks@grandushealth.com.
Your Rights and Choices
You have the right to:
Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your data
Revoke Consent: Disconnect your Fitbit account at any time
Data Portability: Request your data in a machine-readable format
Opt-Out: Unsubscribe from marketing communications
To exercise these rights, contact us at aks@grandushealth.com.
Third-Party Services
Our application integrates with Fitbit services. Your use of Fitbit devices and services is subject to Fitbit's own privacy policy, available at https://www.fitbit.com/global/us/legal/privacy-policy. We are not responsible for Fitbit's privacy practices.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
Children's Privacy
Our services are not intended for children under 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
California Privacy Rights
California residents have specific rights under the California Consumer Privacy Act (CCPA), including:
Right to know what personal information is collected
Right to delete personal information
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising privacy rights
GDPR Compliance
If you are in the European Economic Area, you have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Grandus Health
Email: aks@grandushealth.com
Address: 149 New Montgomery St 4th Floor, San Francisco, CA, 94105
Phone: 4157187114
Terms of Service
Terms of Service - Grandus
Terms of Service
Last Updated: October 19, 2025
1. Acceptance of Terms
By accessing or using Grandus (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
2. Description of Service
Grandus is a health monitoring application that collects and analyzes biometric data from your Fitbit device, including heart rate and skin temperature measurements. The Service provides consumer health insights, trend analysis, and personalized reports.
3. Fitbit Integration
3.1 Authorization
To use our Service, you must authorize us to access specific data from your Fitbit account. By granting this authorization, you permit us to collect:
Heart rate data
Skin temperature data
Other data necessary for the Service to function
3.2 Fitbit Terms
Your use of Fitbit devices and services is also governed by Fitbit's Terms of Service. You are responsible for complying with Fitbit's terms.
3.3 Revocation
You may revoke our access to your Fitbit data at any time by disconnecting your account in the app settings or through your Fitbit account settings. Revoking access will terminate your use of the Service.
4. User Accounts
4.1 Account Creation
You must provide accurate, current, and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.
4.2 Account Responsibility
You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use.
4.3 Eligibility
You must be at least 18 years old to use the Service. If you are between 13 and 18, you must have parental consent.
5. User Responsibilities
You agree to:
Provide accurate information
Use the Service only for lawful purposes
Not attempt to gain unauthorized access to our systems
Not interfere with or disrupt the Service
Not use the Service to harm others or violate their rights
Comply with all applicable laws and regulations
6. Health Data and Medical Disclaimer
6.1 Not Medical Advice
IMPORTANT: The Service is for informational purposes only and does not provide medical advice, diagnosis, or treatment. The insights and data provided should not replace professional medical advice.
6.2 No Medical Relationship
Use of the Service does not create a doctor-patient or healthcare provider relationship.
6.3 Emergency Situations
The Service is not intended for use in emergency situations. If you have a medical emergency, call emergency services immediately.
6.4 Consult Healthcare Providers
Always consult with qualified healthcare professionals before making any medical decisions based on data from the Service.
7. Data Use and Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our collection and use of your data as described in the Privacy Policy.
8. Intellectual Property
8.1 Our Property
The Service, including all content, features, and functionality, is owned by Grandus and is protected by copyright, trademark, and other intellectual property laws.
8.2 Your Data
You retain ownership of your health data. By using the Service, you grant us a limited license to use your data to provide the Service and as described in our Privacy Policy.
8.3 Feedback
If you provide feedback or suggestions about the Service, we may use that feedback without any obligation to you.
9. Service Modifications and Availability
9.1 Changes to Service
We reserve the right to modify, suspend, or discontinue the Service at any time, with or without notice.
9.2 No Guarantee of Availability
We do not guarantee that the Service will be available at all times or error-free. We are not liable for any downtime or service interruptions.
11. Termination
11.1 By You
You may terminate your account at any time by emailing aks@guardanthealth.com.
11.2 By Us
We may suspend or terminate your access to the Service at any time for violations of these Terms or for any other reason, with or without notice.
11.3 Effect of Termination
Upon termination, your right to use the Service ceases immediately. We will delete your data in accordance with our Privacy Policy.
12. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT:
The Service will meet your requirements
The Service will be uninterrupted, timely, or error-free
The results obtained from the Service will be accurate or reliable
Any errors in the Service will be corrected
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, [YOUR COMPANY NAME] SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:
Your use or inability to use the Service
Any unauthorized access to or use of your data
Any interruption or cessation of the Service
Any bugs, viruses, or other harmful code
Any errors or omissions in any content
Any health outcomes or decisions based on the Service
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY, OR $100, WHICHEVER IS GREATER.
14. Indemnification
You agree to indemnify, defend, and hold harmless Grandus, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of the Service or violation of these Terms.
15. Governing Law and Dispute Resolution
15.1 Governing Law
These Terms are governed by the laws of the United States, without regard to conflict of law principles.
15.2 Dispute Resolution
Arbitration: Any dispute arising from these Terms shall be resolved through binding arbitration in San Francisco.
16. General Provisions
16.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Grandus regarding the Service.
16.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.
16.3 Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver.
16.4 Assignment
You may not assign or transfer these Terms. We may assign our rights and obligations without restriction.
16.5 Changes to Terms
We may modify these Terms at any time. Material changes will be notified via email. Your continued use of the Service after changes constitutes acceptance.
17. Contact Information
For questions about these Terms, contact us:
Grandus Health
Email: aks@grandushealth.com
Address: 149 New Montgomery St 4th Floor, San Francisco, CA 94105
Phone: 4157187114